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Terms of Service – El Granero Typewriter Company

Last updated: 1 September 2025


1. General

By purchasing from El Granero Typewriter Company (“we”, “us”), you agree to these Terms of Service. They protect both you and us, so please read them carefully. If you have any questions, contact us before placing an order.


2. VAT & Sales Tax

All prices displayed on our website exclude 21% VAT. VAT is added at checkout for deliveries within Spain and the EU, in line with current regulations.

Import Duties & Customs Fees

  • Buyers are responsible for any import duties, taxes, or customs fees charged by their own country.
  • We cover shipping costs and applicable taxes within Spain.
  • All parcels include an invoice with the true product value, as required by international customs law. We do not undervalue or mark parcels as “gifts.”

Updates - Regional Guidelines

  • United States: From 29 August 2025, the $800 duty-free (“de minimis”) allowance is suspended. All imports may be subject to U.S. customs duties, taxes, or state fees, regardless of value.
  • New Zealand, Australia, Canada, China, the UK, and other regions: Import duties or GST/VAT may be charged on delivery. Please check with your local customs office.

3. Warranty

  • All restored typewriters include a 3-month limited warranty covering mechanical defects under normal use.
  • Selected new models or special editions include a 1-year warranty and technical support (see product page).
  • Transport-related damage must be reported by email within 7 days of delivery to keep insurance and warranty rights.
  • Warranty does not cover misuse, accidents, wear from normal use, or unauthorised repairs.

4. Shipping

Orders ship promptly from Málaga, Spain, once payment is confirmed. Please provide a valid phone number so couriers can arrange delivery.


5. Exchanges

We can usually arrange an exchange for another model or specification of equal value. Return shipping and any price difference are the buyer’s responsibility. Please contact us first for approval.


6. Cancellations & Returns

Orders cannot normally be cancelled once placed, as our inventory system is automatic.
If you request a cancellation or return, a 15% administration fee will be deducted from the refund to cover processing and restocking costs.
Refunds are issued only after we receive the item in its original condition, including packaging and accessories, unless the return is due to an error or defect on our side.


7. Insurance

All shipments are fully insured. Items are carefully packed with bubble wrap, strong cardboard, and waterproof layers.


8. Damaged Items

We inspect all machines before dispatch.
If your parcel arrives damaged:

  1. Photograph the packaging and item.
  2. Notify the courier on delivery.
  3. Email us within 24–72 hours so we can open a claim.
    We cannot accept responsibility if damage is reported late.

9. Delivery Delays & Non-Delivery

We track every package. Delays may happen due to customs, weather, or carrier issues.
If a parcel is confirmed lost, we will refund or resend it.
Failure to collect a parcel within 30 days of attempted delivery cancels your right to refund or replacement.


10. Reservations

  • Short-term reservations (up to 7 days) are free.
  • Long-term reservations (1–4 weeks) require a 25% non-refundable deposit.

11. Online Store Use

You must be of legal age and agree not to use our products for illegal purposes. Breach may lead to service termination.


12. General Conditions

We may refuse service for reasonable cause (e.g., abusive behaviour or fraud).
Unauthorised copying of site content is prohibited.


13. Accuracy of Information

We aim to keep information current but cannot guarantee that descriptions, prices, or stock status are always error-free.


14. Service & Price Changes

Products, prices, or services may change without prior notice.


15. Product Descriptions

Colours and details may vary slightly from photos due to screen settings or minor restoration differences.


16. Billing Accuracy

We may limit or cancel orders if inaccurate information is provided. Customers must keep account data up to date.


17. Third-Party Tools & Links

External tools or links are used at your own risk. We are not responsible for third-party content or services.


18. User Comments

By posting reviews or comments, you grant us permission to use them (e.g., on our site or social media). We may remove offensive or unlawful content.


19. Personal Data

Your information is handled according to our Privacy Policy.


20. Errors & Omissions

We may correct mistakes or update content without prior notice.


21. Prohibited Uses

To keep our services safe and fair, you agree not to:

  • Break any laws or infringe intellectual property rights (ours or third parties).
  • Upload or transmit viruses, malware, or other harmful code that could damage our website or customers.
  • Harass, abuse, or threaten our staff, partners, or other customers.
  • Misuse our products — for example, reselling machines as “serviced by El Granero” without permission, or altering serial numbers to misrepresent provenance.
  • Use our site, content, or product images for commercial purposes without written consent.
  • Attempt to bypass security, interfere with the site’s operation, or collect customer data without authorisation.

22. Disclaimer & Liability

Services and products are provided “as is.” We are not liable for interruptions, inaccuracies, or indirect, punitive, or consequential damages beyond legal limits.


23. Indemnification

You agree to indemnify and hold El Granero Typewriter Company harmless from claims arising from your breach of these terms.


24. Severability

If any clause is unenforceable, the rest remain valid.


25. Termination

We may terminate your access if you breach these terms. Your obligations (e.g., payment) survive termination.


26. Entire Agreement

These Terms replace all previous agreements or understandings.


27. Governing Law

These Terms are governed by the laws of Spain and applicable EU regulations. Disputes shall be submitted to the competent courts of Málaga, Spain.


28. Changes to Terms

We may revise these Terms at any time. Continued use of our services means you accept the latest version.


29. Contact

Questions about these Terms?
Email contact@typewriter.company or WhatsApp +34 639 305 263.

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21% VAT not included. Shipments to the Balearic Islands, Canary Islands, Ceuta, or Melilla are available — please contact us first. © 2025 El Granero Typewriter. Company


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